Who we are?
01 Hotels & Hostels is a rapidly growing company which runs homely backpacker hostels and hotels in the UK. There are currently 3 operating sites: London, Bournemouth and Exeter.
We are currently seeking a manager our London site, Prime Backpackers Angel. Prime Angel has capacity for 100 beds arranged in private and dormitory rooms.
It is housed in a historic Grade II listed building in Angel, Islington, a few minutes walk from Angel tube station. The building was completely refurbished in 2015.
It operates all year round, but is particularly busy in the summer and at weekends. It is a Hen and Stag free zone, and attracts people who wish to stay in a chilled hostel with a shared kitchen, lounge, tv room and with up to date amenities such as high speed wifi, and free to use computer.
You will be the ideal candidate for this role if you have some experience in the hospitality industry, preferably within a busy hostel.
Who we are looking for?
You will be charismatic and empathetic, with a strong customer service ethos. You like being around people of all nationalities and backgrounds. You are able to speak, understand and write English fluently. Ideally you will speak another language or two, but have the patience to deal with people who struggle to be understood since they are a long way from home speaking a language which is not their own.
You are able to deal with potential conflict situations in a calm, constructive and professional manner. You like to have fun, but understand when fun has gone too far and must be brought into check. You will be able to facilitate a positive vibe within the hostel.
You are comfortable using technology and social media – Prime uses an electronic booking system which is easy to master with the right training.
You understand how important it is to keep the hostel clean and tidy, and expect to contribute to this objective by lending a hand with the cleaning yourself, as well as managing and recruiting a small team of people to assist in this task. You will be a good role model for the whole team working in the hostel, and may already have some experience in managing others.
You are responsible and trustworthy. You are able to ensure that monies and guests’ credit card information are well looked after, and revenues are optimised. You will know what needs to be done in the case of emergency, and preferably have some knowledge of first aid and fire safety. You have enough knowledge of DIY that you will be happy tackling simple issues, but also know when you need to call upon the maintenance team.
You will be able to work un-supervised, focus on priorities and work all issues through to a successful resolution. This is a very hands on role and you will be keen to do your share and more.
Above all you will be a great fit for Prime, and want to create a happy home for yourself and the people you share that happy place with.
In return we will provide private staff accommodation in the building, a good salary, and paid holiday.
What we offer:
- A FAMILY and a home away from home!
- A competitive salary, with annual bonuses depending on performance
- Private room with a semi private bathroom
- High speed Wifi throughout the whole place
- Massive and fully equipped kitchen (hostel kitchen shared with guests and other staff)
- Room to bring in your thoughts, idea, and personality
- Exciting challenges
- Environment to learn, and improve existing and develop new skills
- Unlimited amount of fun
Job Type: Full-time
Salary: £20,000.00 /year
- Hostel management: 2 years (Required)
- English (Required)
How to apply?
Please email your CV to our Hostel Group Manager Leo – firstname.lastname@example.org.Back to All posts.